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卖家的无奈.........第一次感觉到TAOBAO如此不公平 | 骆驼调频
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卖家的无奈.........第一次感觉到TAOBAO如此不公平
2007年12月29日 Other ⁄ 共 710字 暂无评论 ⁄ 被围观 74 views+

From:nazi5000
这个月初我卖给了1个天津的学生 1套7W调频发射机.以前一直用中通走货的,可中通10次运输最少3次不准时到达.最长的达10天之久.所以这次听一位客户的推荐使用了长发快递.刚开始走长发比较畅通,都准时了.这次却发了2星期还没到.期间我联系过快递公司几次.第1次说货车抛锚,第2次说是转发韵达了.第3次问的时候我就觉得他们在胡扯了.问他们到底怎么回事.他们才说实话,说他们公司内部有矛盾天津那边的分公司把货物全部扣押起来了.我就立刻联系买家.协商.买家要求再发过1次货物.我们就重新用顺丰快递发货.第2天对方收到了货.结果评价的时候对方给我来了个差评.差评理由是快递公司延误了,给他带来了损失.所以这笔帐要算我头上. 给我个差评价. 我多次找买家协商买家都不接电话也不回淘宝汪汪.铁定要把快递公司的延误的气算我头上.倒霉碰到了现代国家教育的产物.

我投诉了买家,并且电话咨询了TAOBAO的客服,TAOBAO说运输问题带来的延误是卖家的责任....那么以后一旦快递公司有延误的话,碰上不讲理的买家的话岂不赔了夫人又折兵. TAOBAO推荐的快递我几乎都用过没一个不延误的.就连顺丰也会偶尔半路抛锚修车. 卖家碰到了不讲理的买家,难道TAOBAO也一样不讲理,既然要有评价作为信用参考TAOBAO却不能公正处理,那么还要评价干什么.都失去意义了.

各位卖家你们经常发快递难道100%没延误? 你们觉得快递公司的延误是我们能控制的吗?如果我们能控制我们一定做到让客户满意. 难道TAOBAO认为我们可以控制快递的延误? 我们不是奇迹的创造者,很多事情都不是我们能控制的.需要的只是理解.买家不理解,难道TAOBAO也一样?

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